IT Systems · Infrastructure · Technical Support

Walid Umar.

Senior IT Sysadmin and vocational IT educator with 15+ years of experience across Linux and Windows infrastructure, virtualization (Proxmox, Nutanix, Sangfor), networking, and technology education. Currently supporting server and hypervisor infrastructure and DevOps work for a university academic information system. Focused on reliable services, clear documentation, and practical problem-solving.

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About Me

Reliable systems. Practical solutions.

A combination of hands-on infrastructure experience, structured troubleshooting, and the ability to explain technical concepts clearly.

I work across Linux servers, networking, virtualization, containers, databases, monitoring, and application support. My approach is to investigate symptoms methodically, review logs and system metrics, isolate likely causes, document findings, and recommend maintainable solutions.

Alongside technical operations, my work as a vocational IT educator and learning facilitator strengthens my communication, documentation, and user-support skills. I also mentor SMK students preparing for LKS competitions at provincial and national levels, especially in IT Network System Administration and Cloud Computing. I create technical learning materials and tutorials covering Linux, servers, networking, and virtualization.

I am interested in remote opportunities in Linux/System Administration, Application Support, IT Service Desk, Infrastructure Support, Cloud Support, and Technical Documentation or Training.

15+ yearsIT and technology-related experience
LinuxDebian and Ubuntu Server
InfrastructureVirtualization, containers and networking
EducationTechnical training and documentation
HypervisorsProxmox VE · Nutanix AHV · Sangfor HCI
748+Technical articles on walidumar.my.id since 2022
Working approach: structured troubleshooting, root-cause investigation, service reliability, security awareness, documentation, and continuous learning.
Core Competencies

Technical skills

A cross-functional skill set for support, systems, and infrastructure roles.

Systems & Linux

Debian, Ubuntu Server, Windows Server & Active Directory, systemd, DNS/DHCP/web/database services, shell troubleshooting, RAID/ZFS, performance tuning.

Virtualization & Containers

Proxmox VE, Nutanix (AHV/Prism), Sangfor HCI, KVM/LXC, Docker, Kubernetes/RKE2, clustering and HA, snapshot vs backup vs DR.

Networking & Security

LAN/WAN, TCP/IP, VLAN, OSPF/BGP, NAT, VPN, firewall, Cisco, MikroTik, SSH hardening, 2FA (TOTP), Fail2Ban, network segmentation.

Databases & Applications

PostgreSQL, MariaDB/MySQL, Nginx, web application troubleshooting, SQL fundamentals, service and connection analysis.

Monitoring & Observability

Prometheus, Grafana, metrics review, capacity investigation, alerting concepts, system and application log analysis.

Automation & DevOps

Ansible, Terraform, Git, CI/CD concepts, cloud-init, Debian preseed and Ubuntu autoinstall, Bash scripting, idempotent configuration.

Web, CMS & E-Learning

Moodle administration and development, WordPress, Drupal, school websites, web design, Nginx/PHP-FPM hosting.

Linux Ecosystem & Open Source

Debian, Ubuntu, CentOS, Red Hat, repository management, mass Linux installation, Linux distribution development (Saronde OS).

Instructional Design

Problem-based and project-based learning (PBL/PjBL), teaching modules, lesson plans, assessment banks, UKK and LKS preparation.

Managed Hosting & Migration

VPS and dedicated server setup, provider-to-provider migration (AWS, GCP, DigitalOcean, Vultr and local providers), automated backups, malware cleanup, hardening, Nagios monitoring.

Support & Documentation

Incident investigation, root-cause analysis, technical writing, user guidance, learning materials, knowledge sharing.

Technology Map

Layered infrastructure expertise

From the network edge up to the application, with security, observability, and automation applied across every layer.

Applications
SIAKADMoodleNginxPHP-FPM
Databases
PostgreSQL + PatroniMariaDB/MySQL
Containers & Orchestration
DockerKubernetes / RKE2Longhorn
Operating Systems
DebianUbuntu ServerWindows Server / AD
Virtualization & Storage
Proxmox VENutanix AHVSangfor HCIZFS
Networking
MikroTikCiscoVLANOSPF / FRRVPN

Troubleshooting methodology

A repeatable, evidence-based workflow — diagnose first, change later.

1SymptomDefine the problem and its scope
2EvidenceCollect logs, metrics, configs
3HypothesisList probable causes
4TestVerify with safe diagnostic commands
5Root CauseConfirm the real source
6FixApply the safest solution first
7VerifyProve the result works
8PreventDocument and add safeguards
Selected Technical Work

Troubleshooting & infrastructure projects

Practical investigations and design work drawn from server, network, and application environments.

Kubernetes / Storage

RKE2 Cluster & Longhorn Investigation

Reviewed cluster health, Longhorn volume and replica states, instance-manager workloads, and resource reservation versus observed CPU usage to help narrow infrastructure issues.

RKE2LonghornKubernetes
Database / HA

PostgreSQL & Patroni Diagnostics

Examined leader and replica status, streaming replication, PostgreSQL activity and connection counts, and database logs while investigating application access and login symptoms.

PostgreSQLPatroniSQL
Monitoring

Prometheus & Grafana Operations

Investigated storage pressure in Grafana's data directory and reviewed monitoring signals and resource metrics to support capacity and service-health troubleshooting.

GrafanaPrometheusObservability
Linux / Web

Fail2Ban, systemd, aaPanel & Nginx

Reviewed service states, journal logs, socket paths, jail status, and web-server configuration while diagnosing inconsistent Fail2Ban status and website maintenance behavior.

Debian/LinuxFail2BanNginx
Virtualization / Network

Proxmox VE & Network Infrastructure

Worked through VLAN-aware bridge concepts, backup/restore workflows, FRR with OSPF routing, and virtual lab requirements for network and server administration.

Proxmox VEVLANFRR / OSPF
Solution Design

Moodle CBT Infrastructure Planning

Designed a three-server architecture concept for a school examination environment serving approximately 1,500 students, considering web delivery, PHP-FPM, database load, HTTPS, and server capacity.

MoodleNginxCapacity Planning

Project descriptions summarize troubleshooting and design activities. They do not imply that every investigated issue was conclusively resolved or that every proposed architecture was deployed in production.

Experience

Professional background

Infrastructure practice and education experience that complement one another.

Senior IT Sysadmin — UNG Partner Company

Manage server and hypervisor infrastructure (Nutanix, Proxmox, Sangfor) and serve as Sysadmin/DevOps for the SIAKAD UNG academic information system at Universitas Negeri Gorontalo, with attention to availability, backup, security, and change management.

System & Network Administration

Practical administration and troubleshooting across Linux servers, network services, virtualization, databases, monitoring, security tools, and application infrastructure. Experience includes investigating operational issues and documenting technical findings.

Vocational IT Educator & Learning Facilitator

Teaching and facilitating computer networking and systems topics, developing technical learning materials, guiding hands-on practice, and explaining complex concepts in a structured and accessible way.

Technical Content Creator

Author of 748+ tutorials on walidumar.my.id (Linux, servers, networking, security, UKK and LKS ITNSA preparation) and video content on YouTube. Also offers Linux Fundamental classes and sysadmin services.

LKS Competition Coach — Provincial & National Levels

Mentor vocational high school (SMK) students preparing for Lomba Kompetensi Siswa (LKS) competitions at provincial and national levels. Coaching focuses on IT Network System Administration and Cloud Computing, including hands-on lab practice, technical troubleshooting, scenario-based exercises, and competition readiness.

2006–2009

SMK Negeri 1 Kota Gorontalo — TKJ

Computer and Network Engineering

2009–2013

Bachelor's in Information Systems — Universitas Negeri Gorontalo

Information Systems study programme, Informatics Engineering department

2009–2012

Network Development — Planner & Developer

Built small-scale networks for schools, cafés and eateries, and an inter-school intranet

2012–Present

TKJ Educator & School Server/Network Admin

Computer Systems, Basic Networking, Server Administration, Web Design; LKS coaching

2014 onward

MikroTik RouterOS & Cisco

Deepening router and switch implementation; MikroTik and Cisco trainer

2016–2019

YouTube creator & tutorial author

IT networking tutorials on a personal YouTube channel and blog

2022

walidumar.my.id blog launched

Now 748+ articles on Linux, servers, networking and security

Present

Senior IT Sysadmin

Server, hypervisor and DevOps work for SIAKAD UNG

Blog, Learning Tools & Services

walidumar.my.id — sharing what I practice

A technical blog and interactive learning tools built from real server work and TKJ classrooms.

748Technical articles published
27Categories
2022Writing consistently since
LPIC-1Linux Fundamental class (certification prep)

Articles by category

Categories overlap, so totals exceed the article count.

Interactive learning tools

Recognition & Contributions

Achievements, open source & learning materials

Competition results, community projects, and teaching resources shared publicly.

🏆
1st Place — IOSAIOSA 2013, Jakarta
🥉
3rd Place — Blog WritingSLiMS Commit 2014
🎓
PKM Community ServiceOSORA (Open Source untuk Rakyat), 2012–2013
🐧
Mass Linux Installation Award2013
🎤
SpeakerICT and technology seminars

Open source projects & communities

Saronde_OSGorontalo Linux distribution
Saronde_AppsGorontalo culture app
Kamus GorontaloGorontalo language dictionary app
MoodleE-learning development and admin
AKBER & KSLOpen source community volunteer

Published learning materials

Number of slides per document, available on SlideShare ↗

Education & Additional Information

Background

Bachelor's Degree in Information Systems

Universitas Negeri Gorontalo · Indonesia

Languages: Indonesian (Native), English (Proficient)

Open to Remote Work
Technical interests: Linux infrastructure, reliable application services, observability, network engineering, virtualization, cloud technologies, technical education, and knowledge sharing.
Let's Connect

Have a remote IT opportunity?

Open to roles in system administration, application support, infrastructure support, technical support, and technical documentation or training.

Email Me ↗